Support your online shoppers with Tekos eCommerce Helpdesk & LiveChat
Increase Sales when providing exceptional customer support to your online shoppers
Works with most eCommerce platforms:
Connect your eCommerce and get access to all your customer requests, order details, and conversation history in a single inbox.
Provide your agents with all important data
Today, more than 41% of customers expect Live Chat to talk to you in real-time, rather than call you or send emails.
By choosing Tekos’ eCommerce Helpdesk, you give your customers the possibility to get an instant response to the questions they need answering.
Work as a team with Tekos team inbox. Just mention your teammate’s name to ask for his support in resolving an issue.
Help your shoppers with on-brand, immediate answers
Our AI-powered bot for eCommerce supports your customers whenever they need:
Your team has to deal with a lot of queries daily. Automating repetitive tasks helps to save a lot of time.
Tekos Flow is a drag-and-drop editor that enables you to create rules & flexible multi-step processes without coding.
Add a chatbot to your live chat that responds to most of the frequently asked questions and frees your agent’s time.