Conversational AI is able to learn from previous interactions and then make recommendations or take actions based on a lead’s or customer’s history
Building User Profile
The AI while asking questions form the users, builds up his profile over time. Any further interactions leverage the existing user informations.
Also for the same interaction, it responds differently to different users, based on what information the system has about that user.
Instead of just a conversational interface, we have a created multiple rich components, making use of widgets, to offer the best user experience.
The human agents can see all the conversations of the users and AI Bot.
The human agent can takeover a single conversation anytime and start responding manually.
Based on the specified rules, the Bot can escalte th the human agents
A complete suite of tools out of the box
Everything you need to build and distribute full-featured Conversational App in record time.
Open and Extensible
Connect all your backend systems together for one harmonious mobile experience.
Define and configure external integrations and analyze user behavior.