that adapts to your unique needs
Collaborate seamlessly with your team and handle all your customer conversations in one place
Collaborate with your team, communicate with your business partners and customers, and automate processes in a shared Team Inbox!
Team Inbox is the collaborative workspace that enhances your team productivity
For all sizes companies – from growing startups to global enterprises.
Unlimited Chat History
so you get quickly into context
with screen sharing for more detailed conversations. Talk to your team about the project without having to type. Meet your partners and clients without leaving your place.
Files sharing & storage
Simply drag and drop files of all types and share them with your teammates. All documents and files are stored online on the AWS cloud.
Unlimited voice callings
Connect with your team, customers and partners anytime everywhere!
All your customer conversations in one place
Team Inbox aggregates notifications from other channels you and your clients use and helps your team deliver an amazing customer experience
by engaging with your website visitors directly from Team Inbox. Answer any product question and prevent website visitors from abandoning carts.
connect with your customers through the channels they prefer. Replace multiple tools and logins with Tekos Team Inbox.
Provide real-time assistance
shortens response time to customer questions. Use one tool to communicate with different platforms and reduce the average customer response time.
Keep track of your customer’s queries history
Don’t overlook important information by getting lost in different messaging apps.
Custom bots and integrations
for enriched workflow and better customer support
Easy visual App Builder
Create powerful Apps, faster, without coding. Add new technologies anytime and connect Artificial Intelligence (AI) services.
Create rules & flexible multi-steps processes without coding. Chain several actions in a row that are triggered automatically (trigger/action automation).
Easily connect with 1000+ data sources. Integrate with all necessary tools to deliver great customer service. Replace multiple tools and logins with Tekos Team Inbox.
Intelligently reach people on their workspaces
- Search chat messages
- Presence / who is online
- Message states
- Typing indicators
- Message history
- Private channels
- Public channels
- Query channels
- Unread messages counts
- Multi-language support
- Spam & profanity protection
- User Roles
- User invites
- Mute users
- Ban users
- Flag message
- Custom messages
- Push notifications
- Security & Legal compliance
- Custom slash commands (coming soon)
- Highly available infrastructure
- React & React native components
- Giphy integration
- URL enrichment
- Video playback
- Media attachments
- Fast response times
- On Premise is available
- Pinned messages
- Fully customizable
- Unlimited message retention
- Excellent performance and reliability
- Enterprise SLA
- Phone support and SAML