Bring messages from every channel together into a single, unified view of the customer conversation.
Build customer profiles with attributes from third-party applications to get a more complete picture of your customers.
Capture every customer interaction—like shopping cart, web, or mobile activity—to get a dynamic view of the customer journey.
Store and connect new data sources, like products and order history, for greater context about your customer.
You’re probably familiar with Tekos’s standard objects – they contain all of your records. From Rooms to Users, objects store critical information. While our standard objects are very powerful, you may have data to record that doesn’t fit into the premade objects.
With Tekos’s Custom Objects, you can create your own objects to store data that’s unique to your business.
What can I do with Custom Objects?
Let’s say you work in real estate. You need a place to keep track of your properties, but Tekos doesn’t have a place for you to put them.
You can create your own custom object that contains every property you’ve ever handled. Then, you can link those records to contacts or other records connected to the property.
From Products to Inventory to Appointments, you can create any custom object you want!
Each object you create can be displayed on the left navigation bar using your own design via AdaptivaCards. You can use permissions to control who has access to the object.
You can add new records to your object using APIs ou using TekosFlow.
Conversations & Unified Inbox
Unified Customer Profile
Build Apps Visually
SDK & API
Every use case has an extension
Businesses use Conversation Extensions for purchases, surveys, appointments, maps, multi-selects, rich formatting, and more.
Want to create your own component, without writing any line of code ?
Or see sample configuration for some of these examples