You work hard to grow your audience. Once they learn about your company and products, some are overwhelmed with the amount of information and freeze up.
Your sales chatbot is there to help. As an always online sales assistant, it educates prospects, drives them to the right product and information, and closes the sale.
Your chatbot understands everything there is to know about your products. As such, it is able to explain and answer questions and up-sell or cross-sell relevant offers.